Aaron Owen, 28, has been trained and evaluated by Sportsafe in accordance with our procedures which have been assessed by UKAS as meeting the requirements of ISO/IEC 17020:2012. Aaron has been with Sportsafe for four years.
He said: “I have noticed a lot of changes since being trained to deliver an ISO 17020:2012 compliant inspections”.
“We also have that level of detail to hand at all times through our inspection manual. Because we have that much detail now, when we have new people joining Sportsafe and asking questions we can reassure them with thorough answers.
“I’ve had some great responses from customers since we brought ISO 17020:2012 in.
“Previously clients were handed an inspection certificate. But thanks to the new accreditation we instead issue a Health and Safety Certificate once any remedial work has been carried out.
“It’s really helpful to go through the inspection results together in person so the customer completely understands how to make their equipment safe for their users, which is what we all want.
“And clients are finding it really reassuring to know we are there to answer their questions and walk them through the process. It’s all about making sure their users are safe at the end of the day.
“In my opinion we have been at the top of PESSPA inspections for a long time, but this will only help us to go further.
“It’s been an accreditation which is very hard to get and which the industry has really needed. It’s great we can finally offer it.”
To find out more about ISO 17020:2012, click here.