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ISO 17020:2012

Do you worry about who to trust with your users’ safety? Sportsafe is now the home of ISO 17020:2012

Welcome to the future of inspections


Sportsafe is proud to have been trusted by our clients for decades. But we felt something was missing from the inspection process and the existing inspections for PESSPA equipment was inadequate. While afPE recognises the need for equipment to be inspected regularly by a competent company, there has been no recognised course or qualification for all inspections in the industry.

We were concerned clients would be confused as to who could help them best. Sportsafe decided to implement a change to help our clients know they are getting the most out of their inspections.


What is ISO 17020:2012?

The ISO standard is used in oil, gas, nuclear, and engineering. However, it can be applied to any inspection company. Certified externally by UKAS, the new accreditation is linked to Sportsafe’s existing ISO 9001 quality system, together ensuring the highest degree of inspection quality. Not only that, but because it is externally accredited it is impartial of all commercial influences. Sportsafe is the first and only company in our industry to do this, ensuring our customers get the best prices and service.


What are the benefits of ISO 17020:2012?

Choosing Sportsafe saves you time, money and environmental savings;

  • Primary schools will save on average £150 and secondaries £350 by working with Sportsafe.
  • Unlike other companies, Sportsafe can quote for and undertake any remedial work identified during inspections.
  • Remedial work is carried out quickly by Sportsafe without any loss of clarity which would come by using another company to carry out the work.
  • Facilities with both indoor and outdoor equipment can combine their inspections to take place at the same time, saving on a second call out and extra paperwork.

Sportsafe’s new accreditation will bring our customers the highest standard of inspections thanks to;

  • A rigorous Inspector training program
  • Training files detailing each inspector’s competence
  • Formal examinations and a set pass rate all Inspectors must take and pass

ISO 17020:2012 also ensures inspections you can rely on, thanks to;

  • Sportsafe has overhauled the written inspection process, making it more detailed
  • Inspectors now have more detail about how to inspect each piece of equipment, providing a thorough inspection
  • By trusting Sportsafe, our clients are assured we have the correct qualifications to carry out inspections to the very highest quality


What changes will you see?

Aside from the usual professionalism you have come to expect from Sportsafe and our staff, changes have been made for our clients. Sportsafe Inspectors now have distinct uniforms to protect our clients’ security and make them easily identifiable to everyone on site.

But that’s not all.

As part of our accreditation, we have also launched a new Health and Safety Certificate, making it easier for our clients to know what action they need to take to ensure the safety of their users.

From now on, clients will be given an initial report following an inspection. Our Inspectors will happily go through it with them on site, detailing any remedial work which needs to be carried out to make the equipment safe and answering any questions to ensure the client is happy.

To stop any confusion for our customers, we will no longer be issuing inspection certificates. Instead, Sportsafe customers will be handed a Health and Safety Certificate to prove their equipment is safe to governing bodies and users. This will be issued once any remedial work has been carried out.

Our accreditation is limited to those activities described on our UKAS schedule of accreditation found here


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